New Cairo, New Cairo, EgyptFull TimeCustomer Service
Customer Service/Support
About this role
Job Title: Office Administration Location: 5th Settlement - Cairo Reporting: Branch ManagerGreeting and attending to visitors at the front deskProvide basic and accurate information in-person and via phone/emailAccurate patients’ data entry into our clinic management systemTime keeping and proper schedule management. Contact patients in case of delaySchedule follow up appointments & next visit actionProfessionally assist both staff and patients to ensure smooth work flowMaintain office security by following safety procedures and controlling access via the reception deskEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Order front office supplies and keep inventory of stockPerform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing.Keep updated records of office sales & expenses.
Fresh graduates are welcome Proven work experience, Front Office Representative or similar roleProficiency in Microsoft OfficeHands-on experience with office equipment (e.g., fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeBenefits:Benefited salarySocial insuranceMedical Insurance
Requirements
Fresh graduates are welcome Proven work experience, Front Office Representative or similar roleProficiency in Microsoft OfficeHands-on experience with office equipment (e.g., fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeBenefits:Benefited salarySocial insuranceMedical Insurance
