CULTIV Bureau is hiring Travel Agents to support a fast-growing B2C travel account. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are passionate about travel and driven by sales.You will be responsible for handling customer inquiries, recommending travel options, and converting leads into bookings while delivering an excellent customer experience.Key ResponsibilitiesHandle inbound and outbound customer interactions (calls, WhatsApp, CRM)Understand customer needs and recommend suitable travel packagesConvert leads into confirmed bookings and achieve sales targetsFollow up with potential customers and maintain engagementAccurately update customer data and interactions on the CRMEnsure a smooth and professional customer journey from inquiry to booking
RequirementsFresh graduate or up to 1 year of experience in the travel industry (B2C is a plus)Strong sales mindset and ability to close dealsGood communication and persuasion skillsEnglish level: B1+ or higherCustomer-oriented with a positive and energetic attitudeBasic knowledge of travel products is a plus What You’ll GainHands-on experience in travel sales and customer handlingExposure to CRM systems and structured sales processesFast learning curve in both sales and the travel industryClear growth path within CULTIV Bureau
Requirements
RequirementsFresh graduate or up to 1 year of experience in the travel industry (B2C is a plus)Strong sales mindset and ability to close dealsGood communication and persuasion skillsEnglish level: B1+ or higherCustomer-oriented with a positive and energetic attitudeBasic knowledge of travel products is a plus What You’ll GainHands-on experience in travel sales and customer handlingExposure to CRM systems and structured sales processesFast learning curve in both sales and the travel industryClear growth path within CULTIV Bureau
